Case Study
Improving Burden and PTO Tracking in Staffing Operations with Bilflo
Introduction
A recruiting agency, operating for over 15 years in technology and healthcare, deploys over 200 US-based contractors each month. Before implementing Bilflo, their tech stack included an outdated ATS, Quickbooks Desktop for financial management, and ADP for payroll processing. Despite these tools, the agency encountered significant operational challenges, particularly in managing compliance tasks like Worker Comp Codes and efficiently handling their contractors’ PTO (Paid Time Off).
Daily operations were limited by a combination of non-integrated technology and static spreadsheets. As a result, the pain became a huge liability with accuracy in reporting and compliance with labor laws. Below are the other administrative inefficiencies.
- Manual duplication between separate systems & databases
- Increased data errors & rework
- Inaccurate financial reporting
- Exposure for non-compliance with workers comp and PTO labor laws.
In this case study, Margerie provided her wins from a payroll administration perspective by leveraging the Bilflo platform.
Challenges
- Difficult Burden Tracking:
- Previous Scenario: The manual tracking of Workers’ Comp Codes with their existing system was error-prone, often leading to compliance issues and inaccuracies in reporting.
- Specific Issue: This manual process was time-consuming but also increased the risk of missing or incorrectly reporting critical compliance data.
- Complex PTO Management:
- Previous Scenario: PTO tracking with their existing tools was challenging, often leading to confusion and administrative overhead.
- Specific Challenges: Staff team members found it hard to accurately track and approve PTO requests, leading to discrepancies in records. Contractors faced difficulties in submitting PTO requests and getting timely approvals, which affected their satisfaction and trust in the system.
Bilflo's Solutions
- Streamlined Burden Tracking:
- More Accurate Workers Comp Code Management: Improved tracking and reporting, enhancing compliance.
- Simplified PTO Tracking:
- Easier PTO Management for Contractors: Automatically track PTO and accessible for contractors via the mobile app.
Impact and Benefits
- Improved Compliance and Accuracy: Enhanced burden tracking led to more accurate compliance reporting.
- Easier PTO Management: Bilflo’s user-friendly interface simplified the PTO process, reducing queries and increasing contractor satisfaction.
Testimonial
“Integrating Bilflo has brought noticeable improvements, particularly in managing Workers’ Comp Codes and PTO tracking. These tasks are now more straightforward, allowing our team to focus on other important business areas,” – Margerie, Payroll Administrator.